1. Introduction
Welcome to Canvas 24! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit, shop, or customize products on our platform. By using our website, you agree to the terms described in this policy.

2. Information We Collect
We may collect the following types of information:

• Personal Identification Information: Name, email address, billing/shipping address, phone number, payment details, and other details necessary for transactions.
• Non-Personal Identification Information: Browser type, IP address, device information, and website usage data, collected through cookies or analytics tools.
• Order and Customization Details: Information regarding the products you customize, including uploaded files or designs, and customization preferences.

3. How We Use Your Information
We use the collected information for:

• Processing orders, payments, and delivering customized products.
• Managing vendor transactions and multi-vendor operations.
• Improving website functionality, user experience, and service quality.
• Sending updates, promotional offers, or other relevant communications (with your consent).
• Ensuring compliance with legal and regulatory requirements.

4. Payment Information
Canvas 24 uses Stripe as our payment gateway. Stripe securely processes your payment details and ensures compliance with global security standards (e.g., PCI DSS). We do not store your full credit card information on our servers.

5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience by:

• Recognizing returning visitors and personalizing content.
• Tracking website performance and usage data for analytics purposes.

You can manage or disable cookies through your browser settings.

6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Payment processors (e.g., Stripe) to complete transactions.
• Shipping companies for order delivery.
• Vendors on our platform for fulfilling your orders.
• Legal authorities, if required for compliance with laws.

7. Data Security
We prioritize the security of your personal data by:

• Using SSL encryption for data transfer.
• Regularly updating and monitoring our systems to prevent breaches.
• Restricting access to personal information to authorized personnel only.

8. International Users
Canvas 24 is available worldwide, and data collected may be transferred to and processed in countries outside your own. By using our website, you consent to such transfers, provided they comply with applicable data protection laws.

9. Your Rights
As a user, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict certain data processing activities.
• Lodge complaints with a data protection authority if you feel your rights are violated.

10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their policies separately.

11. Updates to This Policy
Canvas 24 may update this Privacy Policy from time to time. Changes will be reflected on this page, and the “Last Updated” date will be revised accordingly.

12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: Orders@canvas24.com

Last Updated: [18-1-2025]